IT Operations

Learn more about successful technology operations in a K12 environment. Topics range from resource management to asset refresh planning, and everything in between.

Relieve the technology pain

If technology is causing more pain than it’s helping, consider outsourcing your school’s technology to a qualified, school-focused provider. It could be the best decision you make this year. The myths about outsourcing come from […]

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Successful school startup begins with people

An understaffed or under-qualified IT team can hurt any school startup. Industry best practices call for one full-time technician for every 1,000 students—and those team members should be customer-focused. If you don’t have enough—or enough […]

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3 School Startup Pitfalls

School startup is the most hectic time of the year. If your technology environment and staff aren’t running on all cylinders, it can be the most frustrating time, too. Take time now, while there are […]

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Technology health check for K-12

When’s the last time your IT team performed a technology health check? One in three districts will have one or more days of network downtime every year, according to a recent Consortium for School Networking […]

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IT customer service rules for schools

A great school technology team needs to be great at more than just fixing technology problems. It should excel at customer service. On a basic level, excellent customer service is about being courteous and making […]

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6 Steps to a Smooth Tech Rollout

School devices don’t deploy themselves. They don’t even choose themselves. It takes planning, testing, and preparation to roll out the right new technology successfully. Below are 6 best practices that tech-smart schools follow to ensure […]

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Summertime is IT quality control time

Summer’s almost here. School computers shut down; projectors go dark; and the network takes a load off. Leverage this downtime to update, upgrade, plan, and repair—tasks you can’t perform during the school year when equipment […]

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How to Raise Your IT IQ

From effective planning and budgeting to embracing the pace of technological change, forward-thinking school leaders have strategies and mindsets that give them the best return on their IT investments. There are certain qualities that most […]

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